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Quality commitment

Demos Group is committed to achieving the highest standards of quality in everything we do, including creation of content, training methods and tools. The result is simple: customer satisfaction worldwide.

As a global training provider, our quality management approach is evident in our:
  • Respect for our clients’ requirements
  • Close collaboration with our associate suppliers
  • Employee  engagement initiatives
  • Shareholders’ continued trust
  • Sustainable development initiatives

Demos Group’s Corporate Social Responsibility policy includes:
  • Diversity charter to promote equality and diversity in the workplace
  • Best practices on environmental and sustainable development disseminated to professional audiences through our training courses
  • Internal measures to reduce environmental impact such as increased use of electronic resources and recycling


ISO Certification

Demos Group ensures that all the branches are compliant with the ISO process and regularly update their knowledge and practices according certification requirements. We define and implement common quality processes to provide you with the most reliable services across our global network.

Quality Process
Our employees worldwide maintain our quality commitment through the application of a defined quality process. This process involves:

  • Special care in logistical planning to ensure timely delivery of projects
  • Careful selection of professional and expert trainers
  • Risk management for staff, client, and suppliers, as well as financial risks to ensure each project’s smooth delivery
  • Personal skills development for all Demos associates




Expert trainers

The quality of our training solutions can only be as good as the trainers who deliver them. This is why we apply a rigorous recruitment process to select and employ the best experts on the market. Our trainers are continually evaluated to ensure they are able to deliver world-class training.



Premium content
Demos Group ensures the quality and effectiveness of its courses at all stages of the project:
  • Conception
  • Project management and deployment
  • Learning session organization and implementation
  • Post-training evaluations and feedback (qualitative, commercial and administrative)


Project management certifications (PMI®, IPMA, PRINCE2®)

Demos Group has a high success rate in helping companies worldwide develop and execute in-house certification programs. With a broad network of certification experts around the world, we can provide optimal support for the choice of certification, followed by the design and implementation of preparation courses.

PRINCE2® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries. PMI® is a certification mark of the Project Management Institute, registered in the United States and other nations.


ISO 9001

Demos SA, Demos Outsourcing (ECA), Hemsley Fraser UK, Global Estrategias in Spain and Demos Pragoeduca are all certified to the ISO 9001 quality management standard.